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Working with Clients: Tips from the Trenches (Geek Week)
November 14, 2020 @ 7:00 pm - 8:00 pm
It’s a common story. You come up with a great plan that includes enrichment, management, and training and should resolve the pet’s issues in just a few weeks. But the client refuses to do it, or acts enthusiastically but then does nothing. Bottom line: Nothing changes and the family is still frustrated. What’s a professional trainer to do?
This session at the Pet Professional Guild’s Geek Week, presented by Irith Bloom, will go over lessons learned through years of working with the human side of the pet-handler partnership. It will go over tips for creating training plans that work for the client as well as the pet (and the trainer), discuss how to encourage clients to practice, and address how and when to adjust the plan. As they say, it’s the people who need the training, not the companion animals! This session will help ensure the people learn what they need so you can help them and their pets.